About AmazingTalker
AmazingTalker is a leading online platform that connects learners with professional tutors across various subjects and languages. Our mission is to democratize tutoring, making it accessible and personalized for everyone. Since our inception in 2016, we’ve expanded our reach to over 1.1 million users worldwide, facilitating more than 5.5 million online lessons. We are ambitious to expand our business to every part of the world with the goal of becoming an Edu-tech unicorn. If you want to know more about AmazingTalker's corporate culture and our team members, feel free to visit our website at https://bit.ly/atculture-en
Why Join AmazingTalker?
- Innovative Environment: Be part of a dynamic team revolutionizing online education.
- Growth Opportunities: We value personal and professional development and provide opportunities for career advancement.
- Global Impact: Contribute to a platform connecting learners and tutors worldwide, making education accessible to all.
About the Role
- This position is only open to candidates legally authorized to work in the United States.
We are seeking a motivated and enthusiastic Spanish-speaking Telesales Representative to join our team as a Class Consultant. In this role, you will engage with registered users, particularly in the Latino-American market, understand their learning needs, and guide them in selecting the most suitable tutors. Your goal is to enhance the learner’s experience by providing personalized recommendations and assisting them through the class booking process. This position offers a competitive base salary with attractive commission opportunities.
Key Responsibilities:
- Customer Engagement: Call and interact with registered users who speak Spanish to understand their learning objectives and preferences.
- Consultation: Act as a class consultant by recommending tutors that best match the learner’s needs.
- Guidance: Assist Spanish-speaking learners step-by-step in completing the class booking process, ensuring a seamless experience.
- Relationship Building: Build strong relationships with customers to encourage repeat business and referrals.
- Feedback Collection: Gather feedback from users to improve our services and tutor matching process.
- Sales Targets: Meet or exceed monthly sales quotas and performance metrics.
- Record Keeping: Maintain accurate records of customer interactions and transactions in the CRM system.
- Cold Calling Exemption: This role focuses on engaging registered users and does not require cold calling, reducing barriers for applicants.
We're looking for
- Communication Skills: Excellent verbal and written communication skills in Spanish, with the ability to engage and persuade customers effectively.
- Customer-Centric: Strong interpersonal skills with a focus on understanding and meeting customer needs.
- **Sales Acumen:**Demonstrated ability to achieve sales targets and close deals.
- Problem-Solving: Ability to handle objections and provide solutions to customer concerns.
Required Qualifications
- Language Skills: Fluency in Spanish and English is required.（Native-level proficiency , DELE C1 for Spanish and CERF C1 for English.
- Proven experience in telesales, customer service, or a related role (minimum of 1-2 years).
- High school diploma required.
Preferred Qualifications
- Experience in the education or e-learning sector.
- Familiarity with CRM software, such as Salesforce or HubSpot.
- A bachelor’s degree in business, marketing, or a related field.
Compensation
- Competitive base salary with a generous commission structure.
- Total earnings range from USD 2,800 to USD 8,000, based on performance.
- Opportunities for performance-based bonuses.
AmazingTalker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
For more information about our company and culture, visit our About Us page and Careers page.